Appointment Booking Form

BASIC INFORMATION
-This service is $50 for 30 minutes. A full deposit must be made at the time of booking
-This service includes any songs on your preferred setlist (you can swap songs from other setlists as well)
-You also get one Christian hymn of your choice for no additional cost.  
-In general, each hymn/song would last about 2.5-4 minutes, and thus, I would be able to play 8-12 hymns during the service.
-Each playlists has 12-14 songs, allowing me to play whatever the mood calls for, and to switch things up each session. 
-While this is a musical service, I will go with the flow based on the client. If they seem more interested in conversing with me, I will happily talk with them. I will do my best to segway so I can play more songs for them, but I wouldn’t cut them off or ignore their attempts to converse. My main mission is to create a comfortable, enjoyable, and memorable experience for them. If that would mean listening to their testimony, or discussing our favourite bible stories, I am open to wherever the appointment leads us. If we go a little overtime talking, or they really want to hear a song a few more times, I’ll happily stick around for no extra cost. 

AVAILABILITY
-I work from home and have a flexible job, thus I am able to commit to most requests between Monday to Friday between 10AM and 9PM. 
-This form will allow you to pick 3 seperate dates that you would like to book for, along with your time preferences. I will always try to go for your first preferred date, unless I already have prior commitments or appointments on that date. 
-I am open to weekend services; however, due to church, family, needing time to rest, or catch up on other things, I am not offering the weekend except for special cases. If you or the person you would like this for is only available on weekends, please email me first at ChromaticDreamers@gmail.com to discuss and make arrangements. 

HOW THIS SERVICE WORKS
1. Upon completion of this form and received payment, I will reply to you via email within 48 hours (usually, within 12 hours on a weekday). In my reply, I will confirm details provided, and offer you a couple dates and times that I can commit to. Once you pick, I will confirm the appointment. If you chose Zoom or Google Meets, you will receive an email with the link to use on the day of the appointment. 
2. On the day of the appointment, please prepare your equipment (phone, tablet, or laptop) at least 10 minutes prior. I will log in or call you at least 5 minutes prior to the appointment and ensure we can hear each other well and volume levels are comfortable. 
3. Enjoy the show!

LATENESS/RESCHEDULES/CANCELLATIONS
-If you cancel a booking more than 48 hours (2 days) before the appointment, you are eligible for a full refund.
-If you cancel a booking less than 48 hours (2 days) before the appointment, you are eligible for a 50% refund.
-Lateness will be tolerated for up to 15 minutes. During that time, I will stay logged in to the platform or try recalling a few times. If the client is late, I may still try to provide a 30 minute appointment, assuming I don’t have another appointment nor urgent work that needs my attention. After 15 minutes, I would log out and it will be considered a no-show.  
-If the individual does not attend the appointment (no-show), no refund will be offered. If an emergency happened, inform me within 48 hours after the appointment, and we can still reschedule for no additional cost. After 48 hours, you will need to book a new appointment with a new deposit.
-If the client passed away at any time before my service could be fulfilled, I will offer a full refund out of compassion for the family.